Privacy Policy
Last updated: March 2026
Information We Collect
We collect the following types of information when you sign up for our communications:
Direct Information: Name, contact information, phone number (for SMS/RCS), email address, and communication preferences.
Automated Behavioral Data: When you visit our site, we partner with Microsoft Clarity, Microsoft Advertising, and Google Analytics to capture how you interact with our platform through behavioral metrics, heatmaps, and session replays. This includes data like mouse movements, click paths, scrolling behavior, and diagnostic data (such as browser errors).
How We Use Your Information
Direct Information
Your direct information is used solely for sending communications from Connect Saints, including account and user notifications, password resets, support ticket updates, and other informational purposes. We NEVER share your phone number provided for SMS from Connect Saints to third parties for the purposes of marketing.
Automated Behavioral Information
Behavioral data collected by our third-party partners is used to:
- Improve our platform’s delivery, navigation, and user experience.
- Analyze site performance, security, and fraud prevention.
Note: These third parties (Microsoft and Google) act as independent data controllers. They may use this information for their own purposes, including improving their products, training AI models, and providing targeted advertising across their respective ecosystems.
Third-Party Data Collection & Cookies
We use first and third-party cookies and other tracking technologies to collect this behavioral data.
Microsoft: For more on how Microsoft collects and uses your data, see the Microsoft Privacy Statement.
Google: For details on Google’s data practices, visit How Google uses information from sites or apps that use our services.
Data Protection
We take the protection of your personal information seriously:
- Your data is stored securely in encrypted form.
- Connect Saints, LLC does not share your data with third parties for our own marketing purposes.
- While we utilize automatic masking to prevent the capture of sensitive text (like passwords), our analytics partners may "stitch" or combine behavioral data with other information they hold about you.
- Access is limited to authorized organization leadership only.
Your Rights & Opt-Outs
You have the right to access your personal information, update preferences, or request deletion at any time. Additionally, you may opt out of third-party behavioral tracking through the following links:
Microsoft Opt-Out: You can opt out of Microsoft's behavioral data collection and personalized ads via their Ad Settings Page or the Digital Advertising Alliance (DAA) Opt-Out Page.
Google Analytics Opt-Out: You can install the Google Analytics Opt-out Browser Add-on.
Browser Controls: Our site is designed to respect "Global Privacy Control" (GPC) signals if enabled in your browser.
Data Protection
We take the protection of your personal information seriously. Your data is:
- Never shared with third parties for marketing purposes
- Only accessible to authorized organization leadership
- Deleted upon request or when no longer needed
Your Rights
You have the right to:
- Access your personal information
- Update your communication preferences
- Request deletion of your information
- Opt out of communications at any time
Contact Us
If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us at support@connectsaints.com.